What to Expect – Healing Hands FAQ
We understand that booking your first appointment can feel a little daunting.
Here are answers to some of the most common questions we receive.
If you have other questions, please don’t hesitate to reach out to us — we’re here to help!
General Questions
Do I need a referral to see an osteopath?
No, you don’t need a referral from a GP to book an appointment with an osteopath. You can contact the clinic directly to schedule a session.
What should I bring to my first appointment?
Please bring:
- Any relevant medical reports or scans
- A list of medications you are currently taking
- Wear comfortable clothing that allows for easy movement.
Can I claim osteopathy on my private health insurance?
Yes, if your health fund covers osteopathy, you can claim on the spot using our HICAPS machine.
If you are unable to claim during your visit, we’ll provide you with an invoice, so you can claim directly from your health fund. We recommend checking with your insurer beforehand to confirm your coverage.
How much does an appointment cost?
Our current consultation fees are:
| Consultation Type | Price |
|---|---|
| Initial Consultation | $150 |
| Extended Consultation | $140 |
| Standard Consultation | $110 |
| Long Consultation | $170 |
What conditions do osteopaths treat?
Osteopaths treat a wide range of musculoskeletal conditions, including:
- Back pain
- Neck pain
- Headaches
- Shoulder pain
- Hip and pelvic pain
- Pregnancy-related pain
- Knee pain
- Ankle pain
- Muscle strains and more
If you are unsure whether osteopathy can help, please contact us for advice.
Your First Appointment
What to expect when you arrive?
Upon arrival, you’ll be greeted and asked to complete a personal information form, which includes questions about your medical history and presenting complaint.
You will then meet your osteopath, who will:
- Take a detailed medical history to ensure an accurate diagnosis.
- Perform a physical examination, which may include palpation (examining by touch) and moving your limbs or torso to reproduce your familiar pain.
Note: You may be asked to partially disrobe to allow for a proper examination.
Based on their findings, your osteopath will provide a working diagnosis, begin treatment, and give you a detailed prognosis, including recommended stretches or exercises to support your recovery.
How long will my first appointment take?
- Initial appointments: 60 minutes — allows time for history, assessment, treatment, advice, and questions.
- Subsequent appointments: 30 minutes
Treatment Process
How we treat
At Healing Hands Osteopathy, we take a gentle yet structural approach to treatment. Our osteopaths may use a combination of techniques, including:
- Soft tissue massage
- Muscle Energy Techniques (MET)
- Counter strain techniques
- Functional articulatory techniques
- Joint manipulation
- Cranial techniques
If you have a preference for a specific technique, please let us know at the start of your session. If there are any techniques you would prefer not to have done, we will absolutely respect your wishes. Your comfort and satisfaction are our top priorities.
What to expect after treatment?
Everyone responds differently to treatment:
- Many people experience immediate relief, with reduced pain and increased mobility.
- It’s also normal to feel sore or “worked on” for 24–48 hours afterwards.
If your pain worsens or hasn’t improved after a few days, contact your osteopath for advice.
Recovery and Follow-Up
How long will it take to get better?
Recovery times vary depending on the severity and type of injury. For example:
- A joint sprain in the back may take around 2–3 weeks.
- A slipped disc typically takes 6–8 weeks.
Other factors can also impact recovery, including age, previous injuries, and re-aggravation risk. At the end of your first visit, your osteopath will provide a personalised estimate of your recovery timeline.
Is there anything I can do to speed up recovery?
Yes! Your osteopath will give you personalised at-home recommendations, which may include:
- Heat or ice management
- Mobility exercises or stretches
- Ergonomic adjustments for work or home
- Targeted strengthening exercises
- In some cases, complete rest may be required
Will I need to come back?
This depends on several factors, including the severity of your injury, your age, and whether the condition is acute or chronic.
- For acute injuries: recovery may only require 2–3 visits.
- For long-term issues: ongoing care at regular intervals may be recommended to prevent flare-ups and maintain mobility.
Your osteopath will work with you to create a personalised action plan tailored to your needs.